The Palazzo - Tower 02

Sandy Cheung's client say:

My wife and I have a total of over 30 years living in HK and renting flats as tenants. We have worked with numerous RE agents in all these years. The experience with Sandy has been by far the best in all these years. Sandy understands clients, is extremely polite and kind, and is always available to help and support throughout the process. I would have never expected that an agency can provide such a high standard of service and we want to thank Sandy for all that she has done. Happy to provide more detailed feedback, if necessary.

Alessio Quaglini

Belinda Cheung's client say:

My husband and I recently relocated to Hong Kong, and what could have been an overwhelming and stressful experience was made remarkably smooth thanks to the exceptional support of Belinda Cheung. From our very first interaction, Belinda's warmth, friendliness, and professionalism stood out. We built a natural rapport immediately, and it was clear that she was genuinely invested in helping us not just find an apartment, but a place we could truly call home. Belinda took the time to carefully listen to our needs and concerns, and her deep knowledge of the local property market and expat lifestyle was invaluable throughout the process. Her communication was always clear, prompt, and transparent, and we were consistently impressed by how responsive and available she was - even outside standard hours. Despite my husband and I having conflicting schedules that required revisiting a few flats multiple times, Belinda was endlessly accommodating and never made us feel like an inconvenience. Her patience, flexibility, and professionalism were truly appreciated. She went well beyond what we expected - successfully negotiating a brand-new fridge and washing machine with the landlord, which added real value to the apartment. She also assisted with setting up utilities, recommended reliable places to buy furniture and home essentials, and generously shared helpful advice and local knowledge about settling into life in Hong Kong. Her thoughtful insights, from navigating neighbourhoods to adjusting to daily life in the city, helped us feel grounded far sooner than we expected. Belinda's efficiency and attention to detail were equally impressive. She handled every aspect of the leasing process with care and precision, ensuring nothing was overlooked and that we fully understood each step. Her ability to bridge our needs with the expectations of local landlords was seamless, and her proactive approach saved us both time and potential stress. Even after we moved in, Belinda checked in to make sure everything was going smoothly. That level of aftercare speaks volumes about her dedication to her clients and her integrity as a professional. Belinda exemplifies what a truly outstanding estate agent should be: knowledgeable, reliable, empathetic, and thoroughly committed to her clients. She is an asset to her team, and we wouldn't hesitate to recommend her to anyone relocating to or moving within Hong Kong.

Jessica Tsam

Annemay Harnett's client say:

We worked with Annemay Harnett, who was our agent. She is an excellent agent, who provided exceptional and personalized service. I really appreciate how she was so proactive in suggesting apt for us to view and more-so how she guided and supported us through the entire process, while never putting any pressure on us to accept an offer or terms we were uncomfortable with ( which other agents have done in the past). I would happily recommend Annemay and Proway to anyone looking to find a home in HK.

David Blight